Shipping Information

 

At Cold Haus, we aim to get your jewellery to you as quickly as possible.

Processing Time

• Most orders are processed and shipped within 1–2 business days, this can be subject to vary.

Shipping Times

• Orders that are shipped directly by us typically arrive within 2–4 business days.

• Some items may take longer to arrive, depending on availability. These orders can take 2–4 weeks, but we always provide tracking information so you can monitor your delivery every step of the way.

Tracking Your Order

Once your order has shipped, you’ll receive a tracking number via email, so you can follow its progress.

International Shipping

We ship worldwide! Delivery times vary depending on your location, and international orders may be subject to customs fees.

Important Notes

• We process orders quickly, but please allow for slight delays during busy periods or holidays.

• If you have any questions about your shipping status, email us at coldhausstore@gmail.com, and we’ll be happy to assist.